Legal, Privacy & Compliance

Last Updated: June 2026

Privacy Policy & POPIA Compliance

Our Commitment to Privacy

12 Brighton Consulting and Advisory respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

We only collect and process personal information where it is necessary for legitimate business purposes, service delivery, legal compliance, or where you have provided consent.

Information We May Collect

We may collect the following information:

• Name and surname

• Email address

• Telephone number

• Company or organisation details

• Billing and invoicing information

• Information submitted through contact forms

• Information provided during consulting engagements

• Technical information relevant to service delivery

• Website usage and analytics information

We collect information only when it is reasonably required for business purposes.

How We Use Information

Personal information may be used to:

• Respond to enquiries

• Provide consulting and advisory services

• Prepare quotations and proposals

• Manage projects and service delivery

• Communicate with clients and prospective clients

• Issue invoices and process payments

• Improve our services and website

• Comply with legal and regulatory obligations

• Protect our business, systems, and clients

Sharing of Information

We do not sell, rent, or trade personal information.

Information may be shared with:

• Professional advisers including accountants and legal advisers

• Service providers assisting with hosting, email, cloud infrastructure, or business operations

• Regulatory authorities where required by law

• Technology partners necessary for service delivery

Where third parties process information on our behalf, reasonable steps are taken to ensure appropriate confidentiality and security.

Information Security

We implement reasonable technical and organisational safeguards designed to protect personal information from:

• Unauthorised access

• Accidental loss

• Misuse

• Disclosure

• Alteration

• Destruction

Although we take reasonable precautions, no internet-based transmission or storage system can be guaranteed to be completely secure.

Retention of Information

Personal information is retained only for as long as reasonably necessary to:

• Provide services

• Meet contractual obligations

• Comply with legal requirements

• Resolve disputes

• Maintain business records

Information that is no longer required may be securely deleted or anonymised.

Your Rights

Subject to applicable law, you may:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of information where legally permissible

• Object to certain forms of processing

• Withdraw consent where consent forms the basis of processing

• Submit a complaint to the Information Regulator of South Africa

Requests may be sent to info@12brighton.co.za

Cookie Notice

Cookies

Our website may use cookies and similar technologies to improve functionality, performance, and user experience.

Cookies may be used to:

• Remember website preferences

• Improve website functionality

• Monitor website performance

• Analyse website traffic

• Enhance security

Most web browsers allow users to control or disable cookies through browser settings.

Disabling cookies may affect certain website functionality.

Website Terms of Use

Acceptance of Terms

By accessing or using this website, you agree to be bound by these terms and conditions.

If you do not agree with these terms, you should discontinue use of the website.

Website Content

All content on this website is provided for general informational purposes only.

While reasonable efforts are made to ensure accuracy, we do not warrant that all information is complete, current, or free from errors.

Intellectual Property

Unless otherwise stated, all website content, branding, graphics, text, documents, and materials are the property of 12 Brighton Consulting and Advisory.

No content may be reproduced, copied, distributed, or republished without prior written permission.

Prohibited Use

Users may not:

• Attempt unauthorised access to systems or data

• Introduce malicious software

• Interfere with website operation

• Use website content unlawfully

• Misrepresent their identity or affiliation

We reserve the right to restrict access where misuse is suspected.

Disclaimer

General Disclaimer

The information contained on this website is provided in good faith and for general information purposes only.

12 Brighton Consulting and Advisory makes no warranties regarding the completeness, reliability, or accuracy of information presented on this website.

Any reliance placed on information obtained from this website is at the user's own risk.

Professional Services Disclaimer

Nothing on this website constitutes professional, legal, financial, cybersecurity, compliance, or technical advice unless provided as part of a formal consulting engagement.

Professional advice should be obtained before acting on information contained within this website.

Limitation of Liability

To the maximum extent permitted by applicable law, 12 Brighton Consulting and Advisory shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on its contents.

Promotion of Access to Information Act (PAIA)

PAIA Information

In accordance with the Promotion of Access to Information Act, 2 of 2000 ("PAIA"), certain records held by private bodies may be requested by members of the public where access is permitted by law.

Categories of Records

Records that may be held include:

Company Information

• Business registration information

• Governance records

• Operational records

Financial Records

• Invoices

• Accounting records

• Tax-related records

Client Records

• Service agreements

• Project documentation

• Correspondence

Supplier Records

• Contracts

• Purchase records

• Supplier correspondence

Human Resources Records

Where applicable:

• Employment contracts

• Personnel records

• Payroll information

Access to records may be subject to applicable legal limitations, confidentiality obligations, privacy protections, and statutory exemptions.

Request Procedure

Requests for access to records should be submitted in writing and must contain sufficient information to identify the requested record.

Requests may be directed to:

Email: info@12brighton.co.za

We reserve the right to request proof of identity before processing information requests.

Information Officer

For purposes of POPIA and PAIA, the Information Officer may be contacted using the details below.

Information Officer
12 Brighton Consulting and Advisory

Email: info@12brighton.co.za 

Telephone: +27 72 913 5276

Address:
29 Sangwana Road
Underberg
3257
KwaZulu-Natal
South Africa

Changes to this Page

This Legal, Privacy & Compliance page may be updated from time to time to reflect changes in legislation, business operations, or regulatory requirements.

The latest version will always be available on this website.

For any questions regarding privacy, compliance, or information requests, please contact us at info@12brighton.co.za